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Customer Support Specialist Nordic/IT or FR Lisbon

Cross Border Talents Portugal
Posted 6 days ago
19 Visits
Description

Customer Support Specialist – Danish, Finnish, Norwegian, Italian, or French Speaker | Lisbon

Location: Lisbon, Portugal

Job Type: Full-Time

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About Us

We're a leading international BPO company, passionate about providing exceptional customer experiences across the globe. Our buzzing Lisbon office is home to a warm, diverse, and dynamic team — and we're on the lookout for fluent speakers in Danish, Finnish, Norwegian, Italian, or French to join our growing Customer Support department.

Whether you're starting your career or looking to take it further, this role offers a bright opportunity in a stunning location!

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What You'll Do

• Handle customer support via phone, email, and chat in one of the following languages:

Danish, Finnish, Norwegian, Italian, or French

• Resolve customer inquiries with professionalism, empathy, and efficiency

• Accurately log and update customer records in internal systems

• Collaborate with other teams to troubleshoot and resolve issues

• Stay informed on product updates and company policies

• Contribute positively to the team's energy and performance

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What You Bring

• Native or fluent Danish, Finnish, Norwegian, Italian, or French

• Good level of English for internal communication

• Previous experience in customer service is a plus, but not required

• Friendly, patient, and solution-oriented personality

• Ability to multitask and stay calm under pressure

• Basic computer skills and willingness to learn CRM tools

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What We Offer

• Competitive salary between €1,400 and €1,600 per month (may vary depending on the language)

• Performance-based bonus structure

• Paid training & onboarding to ensure your success

• Career progression opportunities within an international company

• A supportive and multicultural team environment

• The chance to live and work in beautiful Lisbon — a city full of life, light, and coastline charm

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Why Join Us?

Because this isn't just a job — it's a journey. Whether you're helping someone solve a technical issue or just making their day a little brighter, you're making a real impact. Come build your career in one of Europe's most exciting cities and be part of a team that values your language skills, your energy, and your ambition.

Apply today — we're excited to meet you!

Skills

Proficient in Danish, Finnish, Norwegian, Italian, or French native or C2 level and English B2 level

Diplomas

High school diploma

Job offer details
Experience
Junior
Contract types
Fixed-term contract
Working time
Full time
Language(s) spoken
English (Advanced)
Salary range
EUR 1400
Contact
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