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Unable to read Japanese message

Satran

Hello,

It wasn't a problem before, but lately some messages in Japanese that i received, all the content was shown in question marks (?) instead of Japanese characters.

Could you please let me know how it can be fixed?

Thank you!

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Devo

Hi Satran,
Just to let you know that we are currently looking into the matter and will get back to you as soon as we solve the issue.

Thanks for your feedback and your patience.

Cheers,
Devo

Devo

Hi Satran,
this has been fixed, it is now possible to receive/send private messages in other languages.
I'm sorry, but we cannot do much for those that you have already received as ?????? instead of Japanese characters.


Cheers,
Devo