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Managing mailboxes or PO boxes in Vietnam

Cheryl

Hello everyone,

Something as simple as receiving mail can become a whole new experience when you settle in Vietnam as an expat. Mailing management can indeed be different from what you are used to. In order to help other expats and soon-to-be expats, we invite you to share your insights.

How do you receive mail in Vietnam? Do you have a traditional mailbox, a PO Box, or another system?

How was it to set it up and what are the formalities?

Is the postal service reliable and secure?

How do you handle missed deliveries or forwarding your mail?

Do you have any tips you would like to share to newcomers and fellow expats?

Share your insights and experience.

Thank you for your contribution.

Cheryl
º£½ÇÂÒÂ× Team

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QPR_FC

I'm still waiting for the Christmas Card to arrive that my mum sent to me 5 years ago! Oh and the birthday card 4 years ago.

So told her to not bother anymore.


The only post that I have successfully received in Da Nang was via DHL sent from the Vietnamese Consulate in my home country (Notarised Degree).


I can send parcels without a problem to other countries but I never receive anything.


I saw a VietPost postman a couple of months ago on a motorbike doing deliveries, that was the first time that I'd ever seen one. So they do exist!

woodsdancer

@Cheryl

two very different responses:

  1. i spent about 6 month each year in. vietnam. so i had the added problem of frequently changing mail address. I used a mail forwarding service in the US. I received electronic images of either the envelopes and optionally entire letters. It was almost a;ways adequate. but expensive for packages (so if possible i waited for my next trip statewide.
  2. I have three times attempted to send gifts (packages) from the US to Vietnam... none of them arrived (although one was returned to me). US postal  tracking ends at "passed to VN post department".

OceanBeach92107

I'm still waiting for the Christmas Card to arrive that my mum sent to me 5 years ago! Oh and the birthday card 4 years ago.
So told her to not bother anymore.
The only post that I have successfully received in Da Nang was via DHL sent from the Vietnamese Consulate in my home country (Notarised Degree).

I can send parcels without a problem to other countries but I never receive anything.

I saw a VietPost postman a couple of months ago on a motorbike doing deliveries, that was the first time that I'd ever seen one. So they do exist! - @QPR_FC

That problem can usually be fixed by making sure that the sender includes your Vietnam phone number on the letter or parcel.


Ideally it's a number that can be answered by someone who speaks Tiếng Việt.


So for anyone who doesn't have a Vietnamese spouse, it's good to check with a Vietnamese neighbor or landlord to see if you can use their phone number on mail sent to you.


Then the postal delivery person can call ahead and confirm your location.


Once I started having people add the phone number on mail that they sent to me, I haven't had any problems receiving regular mail from the States, although it can often take as long as 2 to 3 months.

Aidan in HCMC

...Once I started having people add the phone number on mail that they sent to me, I haven't had any problems receiving regular mail from the States, although it can often take as long as 2 to 3 months. - @OceanBeach92107


Ditto

noddi

Agreed - phone number is the key thing for private residential address. Business address can be ok without phone number. 

MarkinNam

@QPR_FC

Australian banks wont send card through the post.