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Recent Experience Opening Bank Account in Santo Domingo

ondami

Good afternoon all.


I am sitting in my Air BnB in Santo Domingo as I type this message.


Disclaimer: this is not legal advice nor a recommendation on what you should do; rather this is merely an explanation and update on my experiences.


As many folks know, part of the residency process is opening a bank account.


Here is what I experienced on 15 April (Tuesday) 2025.


I tried to open an account with BanReservas on Avenida Maximo Gomez in Santo Domingo.  The documents required to open the account were minimal: 1) passport, 2) driver's license, 3) approved visa from country of origin (the one I received from the Dominican consulate in the US), 4) Social Security Card, and 5) proof of my retirement income. 


I also had to fill out a W9 and sign it.


The process did not take that long; HOWEVER, I was told the approval for the account would take 10-12 days.  I said "okay" and walked a half a block up to Banco Popular on Avenida Maixmo Gomez and started the process there AFTER I spoke to Laris (one of the customer service reps.), to find out how long the approval would take (same day approval IF you have all the documents).


Here is what I had to provide to Banco Popular to open an account: 1) passport, 2) approved visa from Dominican Consulate in country of origin, 3) driver's license, 4) Social Security Card, 5) proof of my retirement income, and 6) recommendation from a member of Banco Popular.


Once I had all those documents, i was able to open an account and make a deposit.


My immigration attorney also told me to get a letter from Banco Popular certifying that I had an account and that the letter should  be addressed to the Direccion General de Migracion.  Make sure the bank puts a blue stamp (cello azul) with the office number as Migracion will not take the letter with the barcode.  Banco Popular moved from stamping to putting a barcode, so I had to go and get them to use the old blue stamp.


The reps. at Banco Popular who were most helpful to me were Laris (woman), and Fernando (who was the one who actually did all of my paperwork to open the account).


As an over planner and preparer, I also had my US tax returns from 2024 (hard copy) just in case; however, I was not ever asked for those items.


Please feel free to send me a direct message if you have other questions.


I hope this helps.

See also

Banking and finance in the Dominican RepublicBANK FEES BANCO POPULARSending money back to USCan you deposit a US check into a Dominican bank account?Credit cards and other ways to pay bills
planner

I am sure it will help many others over time.  Thanks for taking the time to detail this!

wondering9

And two months later, at the same branch of the same bank (the third stop on my banking quest), I was told I'd need, among other things, a cedula (not just the initial visa) and three letters of reference. The employee showed me this requirement in writing (alas, did not give me a copy) and seemed quite serious that you cannot get an account with them until you are already a DR resident.


I think it just goes to show that it is what it is until it isn't  \_(**)_/ and you gotta just roll with it.


I really wanted Banco Popular because they are so ubiquitous, but I might end up with Banco Santa Cruz, which is supposed to be more expat-friendly? but has fewer locations. They had a long list of requirements too, but they gave it to me in writing and nothing on it seemed completely impossible.


FWIW, the Bella Vista mall has about a million banks in it, also ice cream which may become necessary.

apromisingyou

My husband who is a Dominican citizen and I am not we were able to open an account at Asocacion Popular with no issues just with my passport, US bankstatements, income taxes and paystubs. We were turned down by 2 banks previous to walking into APAP. Our rep made it very easy for us. I was told I could have done it without him as well since I had all the docs they needed. And btw we also got approved for a home loan right on the spot. Hope this helps.

ondami

@wondering9 What?!?!


Are you serious????  Are you working with a lawyer on your residency?

wondering9

@ondami yes, serious. unless there's more than one Banco Popular on Maximo Gomez (I was at the one across from the Palacios de Bellas Artes).


When I sorted today's paperwork I realized they did give me a copy of the list of requirements. I can't see how to post a photo of it, but the first item reads "Documento de estatus migratorio en República Dominicana. (Carnet Migracion, del Ministerio de interior y policia, Cedula de residente o ciudadania)." And they definitely saw the fancy visa in my passport and said that wasn't enough. Go figure. There seems to be a lot of individual discretion.


My lawyer thought Banco Popular was tough and slow but not impossible. The lawyer has a service to help you set up a bank account, but it's pretty expensive, and I'm going to try a little longer to crack this nut on my own.


@apromisingyou: good to know, thanks!

planner

First I have heard of any bank requiring a cedula.  As.long as your status is legal based on your visa, most open the accounts!

CHRISTOPHER DAVID56

@wondering9

Remember, here a lot of times noth8ng is consistent and the next day you go to a different branch and new person you may get a totally different requirement. It's frustrating but normal

wondering9

@CHRISTOPHER DAVID56

That is what I am, er, banking on.

ondami

@wondering9 I think they may have given you the wrong list of requirements for opening an account.


I am looking at the requirements list they gave me right now and at the top it says:


“si el extranejero es no residenteâ€


-copia del pasaporte vigente…†is the first requirement.

wondering9

@ondami, that's definitely a different document. And I would definitely like to think yours is the correct one!


Mine says at the top:

"REQUISITOS PARA APERTURA DE PRODUCTOS PARA EXTRANJEROS ¶ Si el cliente no proporciona estos documentos por favor abstenerse de hacer la apertura:"

and then the text I quoted above (as the first requisito, followed by several others)


There doesn't seem to be a way to upload a PDF or JPG or I'd share the whole page.

It must have come out of a different Big Black Notebook from yours, @ondami wink.png


I guess, just keep shopping til something clicks is the only way to go, guided by these success stories as at least providing some perspective and things to try.


Going forward, I wonder if it might be useful to have a thread where people share what worked for them, together with the bank/branch/date? Since banking does seem to be one of the stickier hurdles to getting residency done ...

If so, I would recommend more what @ondami and @apromisingyou did (report on a successful completion) rather than what I did (report on interim complications) (since there will always be 100s of those). That way people would have concrete action plans they could at least try out. IF anyone else thinks such a thread would be a good idea, maybe the initial post could say something about "unpredictable, complicated, no guarantees, but worth a try" and after that it could focus on things that have worked, at least once?

Just a thought.

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ondami

@wondering9 I would ask for Fernando or Laris.