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Hi Cheryl & community,

Firstly, I don't live in a compound like most expats so some may not apply to those who live in compounds.

Here’s my Riyadh setup (no PO Box):

How I receive mail

Everyday parcels: Delivered to my National Address. Couriers usually call first.

Sensitive/official items: I pick up at the nearest SPL branch—simple chain-of-custody, bring Iqama.

Setup & formalities

Register/confirm your National Address in the SPL app (Nafath login).

Share your address with banks/employer and save it in delivery apps.

For important documents, select or request branch pickup.

Reliability & security

Door delivery is solid when your location pin is clear.

For anything critical (bank cards, originals), branch pickup feels safest.

Missed deliveries / forwarding

Use the SPL/courier SMS or app to reschedule or switch to branch pickup.

I don’t use mail forwarding—local delivery + branch pickup covers my needs.

How I share my location

I send WhatsApp live location to drivers, or share the National Short Address from the SPL app. Both work great here.

Tips for newcomers

Save your address in Arabic & English and add a clear map pin + landmark.

Keep your phone on (unknown local calls are often drivers).

Check SPL app notifications and branch hours before heading out.

For sensitive mail, default to branch pickup with your Iqama.

Hope this helps—SPL’s app really streamlines things!