Stc internet

Saharabd New member

Member since 02 April 2018

SaharabdNew member28 November 2019 11:35:36

Hi everybody
I am moving to a different district聽 in Riyadh and I called stc to transfer my internet, the guy at stc end asked me about an stc number outside my new house I told him the house is bran new and there鈥檚 no stc sign or number outside my door.聽 he insisted to get this number from the neighbors or anybody living nearby so he can continue with the transfer. My question is does this sound right and do any of you experienced similar situation. I mean I will establish a new service why cant the technician come to the address and figure out what number they looking for.聽聽It is very ridiculous for me and till now I don鈥檛 have the service as I can鈥檛 bring myself to knock at random doors asking what is their stc numbers.

AmerFarhan Active member

Member since 31 August 2019

AmerFarhanActive member29 November 2019 21:04:17

Almost every building has a box outside for telephone connections he is probably asking for the number written on that box. If your building doesn't have it check neighbouring building.

mujeer Active member

Member since 02 August 2018

mujeerActive member18 December 2019 20:42:30

This is standard procedure for STC. It is made easier by installing STC App on your mobile and then using it to transfer the connection. The mobile App uses GPS location

RedTrumpet Serial expat

Member since 12 January 2020

RedTrumpetSerial expat13 January 2020 13:46:35

625

Yes, I experienced this situation everytime relocated in other area. STC are normally asking Telephone Terminal Box (TTB) number near to your building entrance door; or a TTB number near (neighbor) to your building.

Does your STC line already transfered, If not, cancel your STC service and apply internet service from Mobily much faster聽