Can't change email address used for my subscription

Keyl · 2020-09-22T13:50:58+02:00

Discuss issues changing email addresses for forum subscriptions in New York. Find practical solutions and tips to update your settings.

Keyl Member

Member since 16 January 2020

KeylMember22 September 2020 11:50:58

Hello:
I tried to change the email address I use to subscribe to this forum multiple times and though I can type in the new address, when I press "enter" it goes back to the current address, not accepting the change.
How can I effectuate the change?
Thanks.

Anou86 ViP

Member since 20 July 2020

Anou86ViP22 September 2020 13:58:42

1047

Hello Keyl,

Get in touch with the team by sending them your request through the contact us form : /en/contact.html

They will take care of it.

Regards,
Anoushka

Diksha Moderator

Member since 01 September 2017

DikshaModerator23 September 2020 08:03:09

4832

Hello Keyl,

I have contacted you through a private message concerning your request.

Thanks,

Diksha
Team 海角乱伦

Keyl Member

Member since 16 January 2020

KeylMember24 September 2020 14:28:06

Thanks @Anou86 and @Diksha . Noted

karmsun Contributor

Member since 28 July 2017

karmsunContributor14 July 2021 00:18:56

146

I have problems with my email address also. I had to change my email 9 months ago because I would not get my emails. Got an apology but no offer to fix. Now I am trying to change it back to my original email address that I have used for years but it will not let me......Can someone in management please advice ?

Thank you

OceanBeach92107 VIP Member

Member since 31 January 2018

OceanBeach92107VIP Member14 July 2021 01:54:42

7428

karmsun wrote:
I have problems with my email address also. I had to change my email 9 months ago because I would not get my emails. Got an apology but no offer to fix. Now I am trying to change it back to my original email address that I have used for years but it will not let me......Can someone in management please advice ?

Thank you

Follow these same instructions...

Anou86 wrote:
Hello Keyl,

Get in touch with the team by sending them your request through the contact us form : /en/contact.html

They will take care of it.

Regards,
Anoushka

karmsun Contributor

Member since 28 July 2017

karmsunContributor14 July 2021 08:01:07

146

Thank you OceanBeach92107,
I did send them a request about 9 months ago, I just sent a message to management again and a message here. Hopefully have better success this time ?

Cheers