Agent de Support Client Fr Télétravail Portugal

Customer Service Opportunities in Portugal – Work Remotely (or onsite) from Anywhere in Mainland Portugal with Signing bonus!
Are you ready for a new adventure in Portugal? Join a leading small appliances group and become part of an international team delivering high-quality customer support to clients across Europe.
Location: Work remotely from anywhere in mainland Portugal
Languages: We are hiring French English speakers — and also have roles where English is not required.
✨ About the Role
As part of the customer service team, you will:
• Assist customers by phone, email, and chat in French and/or English
• Provide accurate information about products and services
• Troubleshoot and resolve customer issues
• Deliver empathetic and professional support that ensures customer satisfaction
• Accurately log all interactions into internal systems
Work Schedule
• Monday to Saturday (including public holidays)
• Hours: 08:00 – 18:00 (Portuguese time)
• Days off: Sunday 1 rotational day
Your Profile
• Fluent in French and English (for bilingual roles) OR French only (for roles without English)
• Currently based in Portugal (or open to relocating)
• Strong communication and problem-solving skills
• Previous customer service experience is a plus
• Tech-savvy and quick to learn
What We Offer
• Remote work from anywhere in mainland Portugal
• Accommodation & relocation support available for candidates moving to Portugal
• Fixed-term contract with the possibility to renew
• Health insurance from day one
• A supportive international environment with career growth opportunities
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Apply now: Send your CV to vishaya.doerga@cbtalents.org
Connect on LinkedIn: Vishaya R. Doerga
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