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Oh no 😢 I've used Nexo Legal a few times and not had any major issues. Now, I do remember in the first engagement, after I paid and we arranged everything, I didn't hear from them for almost a week. I panicked, of course... but eventually they got back to me, and apologized and said they were on holiday.

Context: there's a holiday just about every month in Colombia, and they somehow always seem to be traveling, drinking, or partying before and after...  so you (we) have to calculate 1 or 2 days before AND after said holiday before business resumes as "normal". In general, the Colombian work ethic (if you wanna call it that) isn't great, and it can be upsetting for us foreigners that are more accustomed to constant communication and "reachability". This applies even to so-called professionals. Literally nothing we can do about it but call, send WhatsApp messages, and wait on them to get back to us when THEY are ready. Unfortunately, that's the culture, I had to learn this the hard way too 😞

So... there might be a festival in Medellin, some holiday I'm not aware of, some of their staff are sick, etc. How long have you guys been waiting for them to get back to you? What number are you calling/messaging? Feel free to DM me and I'll se what I can do to get in touch with Tomas the main Immigration lawyer there.

We sent most stuff almost 2 weeks ago.  We are just mindful that they don't accept documentation that is over 3 months old so can't leave things sitting too long, we have already spent money getting the police checks, translations etc done and they all have to be less than 3 months old.

I've emailed the first person we had contact there Valentina today so hopefully if Tomas is away or sick she can let me know.  I have had experience with lawyers in the past where I currently live where things are supposedly efficient, when I was selling a house that I kept sending them stuff and no one had bothered to let me know this person had left the firm and the matter had not been handed over to anyone else so I was sitting in limbo.  I just don't want a scenario like that again.

I am Colombian so I do know what things are like there, I also know that one has to keep pushing and prodding to get things done. 

Just for sanity check I wanted to check if anyone else had delays.

Thanks for your reply Chinedu!

Use Langon in Medellin

Just a side comment... the 3-month expiration on documents makes it logistically difficult (if not impossible) given the turn-around times. Even getting the US apostille can take 1-2 months. Many other countries around LatAm have a 6-month expiration, which is more realistic. If everything were digital without express shipping pieces of paper around... I'll keep dreaming.

@mattmax

"...the 3-month expiration on documents makes it logistically difficult (if not impossible)..."

💯

This has been my same complaint for a long time. It's really stressful. It's almost like Colombia migration DGAF about realistic document timelines, and they are trying to discourage long-term residents (which encouraging "hit it and quit it" visitors). This is basically a wrong-headed approach to border policy... discouraging expats who want to invest in Colombia and contribute positively, while encouraging tourists who just want to come her for parties whores and drugs for a few weeks or a month at a time.

"Welcome to Colombia", I guess 😞

@mattmax

The clock stops ticking once you get the.documents on the SITAK system and pay the study fees,

Then it is in the hands of Visa Department of the Cancilleria  of Colombia.They can take.as long as they want, but they have pledged to take less than a month.

The point is, if you get the documents into the Visa Department prior to the 90 day limit, it doesnt matter if they turn older than 3 months during the visa approval process.